Terms & Conditions

1 calendar day is counted as 1 day ie., 00:00 Hrs to 11:59 Hrs only. Grace period of 2 Hours is allowed beyond 11:59 Hrs @ Rs.300/Hour charged. If cab released beyond 2AM, Next Day Full Day Charges applicable

Kms Opening and Closing is Charged from Customer Point-to-Point for within City Pickups. Additional Kms will be charged for Airport Pickups and Drops

1) Day Driver Batta - Mandatory charge for 06:00 AM to 10:00 PM
2) Early Morning Batta - Between 00:00 Hrs to 06:00 Hrs additonal charge "only if the driver drives the cab"
3) Late Night Batta - between 22:00 Hrs to 23:59 Hrs "only if the driver drives the cab"

Note: Please dont get confused with 3 Batta's, as we dont charge for Night Stay's. The Night Driver Batta comes in, only if the driver drives the cab and not for night staying. Incase if you hired the cab for 2 nights & 3 days, only 3 day driver batta's are charged, if there is no night driving happens after 10pm and before 6am.

All the Toll & Parking Charges to be taken care by the Customer him/herself. Return Tolls will be charged for all the Bangalore Airport Drops' and One-Way Drop's to Outstation too

Customers are requested to pay the State Permit Charges in Cash to driver. And also customers are not allowed to accompany the driver or go directly to pay such charges at any check post. Any such incident found, BookMyCabs reserve all the rights to cancel the booking immediately and close the trip till there including the cab return charges to origin

Provided Tour/Travel Plan cannot be modified or altered or changed once the trip is commenced. Any such changes will incur additional cost

Our cabs will pickup and drop you back at only those provided locations.
Note: Incase of any multiple Pickups or Drops, the same need be ifnormed to us while confirming the booking. Additional charges applicable if it is informed later or when found by our driver

If found Vomiting inside the car or sticking Chewing Gum by spoiling the Interiors, Rs.1000/- interior cleaning charges will be applicable applicable.
Spitting Pan/Gutka on the exteriors will lead to Rs.500/- water wash charges.
For any decoration on the car Rs.750/- chemical wash charges will be applicable.

All the bookings will be confirmed only upon token advance

Payment options:
1) Cash : You can walkin to our office and pay cash
2) Online: You can pay through our partner payment gateway "QuikWallet", added with 3% of Transaction Fee on the payable amount
3) Bank transer: You can do IMPS/NEFT to our bank account too
Closing: All the settlements should happen immediately once the trip is completed and No Credit is allowed

Although we dont ask our Customer's to pay for our Drivers Food & Stay, but atleast ensure they are given enough time to take care of themselves. Drivers should get access to basic amenities to get fresh etc, when you stay at Hotels/Resorts/Home Stays or atleast give them time to find out themselves.

Driver spending time for his food, filling fuel for the cab etc are part of the trip and not ocnsidered seperately.

Note: From our past experience's, we seriously feel bad that customers raise concern on driver stopping for food etc. Please be informed they by earning 300/- batta per day for 6am to 10pm duty they cant afford to have food where you can eat, so they will find some viable places and may stop for 20-30 mins for Brekfast/Lunch/Dinner break's.

Keep the Driver's informed about your day to day travel plan or itenerary while you are on outstation trip and accordingly driver's will be prepared and take you places. Since we are into out-and-out tourist segment, most of our drivers are carrying minimum 2 years of travel experience and customers are suggested to take their suggestions regarding the roads to travel, places to visit etc rather than browsing google or asking somebody else around.

There can be chances of "No Network" or "No Signal" while you are on trip in few low network coverage areas/cities and in such cases if the Driver number is not reachable or not getting connected due to network issues, calling our Office will not help you in anyway. We suggest our customer's to have a clear understanding with our drivers on "where to park" or "where to pick" etc to avoid any such communication issues.

Please find below the cancellation policy:

1) 72 hours prior - 100% refund will be given by deducting bank charges
2) 48 hours prior - 60% refund will be given by deducting bank charges
3) 24 hours prior - 20% refund will be given by deducting bank charges
4) within 24 hours - No Refund will be issued
5) No show on travel date/time - No Refund will be issued

In case of vehicle breakdown and any such unfortunate incident happens, customer's are allowed to close the trip till that period and can look out at their own arrangements. If the time and distance permits, we will able to provide a cab replacement too. However, this is based on case to case basis and depending on then situations

1) Smoking or Drinking are not allowed in our Cabs
2) Playing Loud Music is not allowed in our Cabs
3) Rash driving and Rushing is not allowed in our Cabs. Customer's are requested "Not to force our driver's to drive beyond limited speed as max speed limit of our cabs are 90-100km's per hour only"
4) No Self-Driving allowed, as ours are Yellow Plate vehicles and strictly Driver Driven Cabs only
5) Our Cabs not permitted to enter Forest/Defence/Trekking etc areas those are strictly prohibited by Govt or Pvt bodies
6) AC will be turned OFF while driving on Ghat sections and where ever if needed as suggested by our driver's
7) Cabs hired with Outstation tariff and purpose are not allowed to use with in Bangalore city travelling or sightseeing purpose
8) Carrying illegal weapons or drugs or any such things against the Govt rules are strictly not allowed in our cabs. Without our notice if anything such happened, it is entirely customer responsibilty and HIRE Innova Cabs crew dont bare any responsibilty
9) In case of any restrictions by local people or police or Govt or Private bodies - in Parking or moving the Cabs to customer desired places or locations, it is advised to agree with our drivers decision and customer's are requested to co-operate
10) If you want to spend money for food, accomodation etc to our drivers, the same need to be informed to our office and only on our approval customer's are allowed to do so. We dont refund/adjust any such expenses after the rental period without informing us in prior
11) Dont spoil the interiros by leaving food waste etc. Anything such found will be penalized a cleaning charges
12) Customer's are requested to keep their Kids in control by not spoiling the interiors/exteriors of the cab. Any such found, the damage charges need to be borne by the Customer him/herself